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Hearts Behind the Hope: Meet Louise (EDFA Volunteer)

Some people volunteer because they have time, others volunteer because they have heart.

Louise brings both, along with something incredibly powerful, lived carer experience of a partner with Avoidant/Restrictive Food Intake Disorder (ARFID). Plus she brings professional expertise and a quiet determination that reminds carers they are never walking this road alone.

Ask the people closest to Louise how they’d describe her and you’ll hear three words repeated with a smile, she is determined, social and resilient.

Louise Grande EDFA volunteer

Ask the people closest to Louise how they’d describe her and you’ll hear three words repeated with a smile, she is determined, social and resilient.

Louise first came to Eating Disorders Families Australia (EDFA) as a partner attending our ARFID support group. At the same time, she was building a career in medical nutrition, developing a deep understanding of eating disorders through both professional training and personal experience. It wasn’t long before EDFA recognised the incredible knowledge, compassion and insight she could offer other families and four years later she continues to be one of our treasured volunteers.

Her own family’s journey is a testament to hope. Where there were once only around twenty “safe” beige foods there are now more than 130. She has also watched her partner, who had never worked, completely transform his life. Today he has a job, drives comfortably to unfamiliar territory, visits friends and can comfortably eat away from home. It is this kind of hard-won progress that reflects EDFA’s mission: to enable families and carers to be effective supports and recognised as a central member of the recovery team.

Those experiences shape the hope Louise quietly carries into every support group she facilitates.

She says one of the greatest lessons she’s learned is that no two recoveries look the same.

“What works on paper doesn’t always work for all people.”

It’s a reminder she offers often, particularly for families navigating neurodivergence and PDA, where traditional treatment approaches don’t always fit. Every family has its own path and every step forward matters, even when it doesn’t feel like it.

One memory has stayed with her above all the others.

One evening she logged in to facilitate our Partners Support Group and just one gentleman joined. Instead of feeling awkward, it became an honest conversation between two people who simply understood. They talked, connected and shared the weight that partners often carry quietly.

“It felt like catching up with a mate.”

Louise says she especially loves when male partners join the groups. There’s a vulnerability and openness that many don’t often get the chance to express and having another partner who truly understands can make all the difference.

When asked what she wishes more people understood about eating disorders, her answer comes without hesitation.

Carers are carrying far more than most people realise.

The appointments, the planning, the emotional energy, the constant decision-making, the financial pressures and the mental load don’t stop when treatment ends for the day. Families are living this every hour, often with very little time left to care for themselves.

Outside EDFA, Louise has found another way to nurture both people and nature. She’s currently studying horticulture and volunteers at Moonlit Sanctuary in Victoria, welcoming visitors from all over the globe and sharing her knowledge of our unique native wildlife.

And if you thought that was enough, Louise also shares her home with 15 rescued and rehomed birds, each one finding its way to her after being lost, injured or needing a second chance. Eclectus, Green Cheek Conures, Lovebirds, Indian Ringnecks and finches have all found a safe place to land. 

Perhaps that’s what ties everything Louise does together. Louise joined EDFA as a partner supporting a loved one with an eating disorder then four years later, she decided to give back as a volunteer.

Whether she’s caring for people, animals or plants, she’s helping something grow, heal or belong.

When life feels difficult, Louise doesn’t retreat, she lends a hand. Being part of a community, connecting with others and giving back keeps her steady. Whether it’s EDFA, a community garden, cooking alongside others or spending time at the sanctuary, she says being part of something bigger than herself brings perspective and purpose.

If she could leave every carer reading this with just one message, it would be beautifully simple.

Recovery is possible.

For every family standing at the beginning of this journey, Louise is living proof that hope doesn’t arrive all at once. It grows, one connection, one conversation and one small step at a time. Through her lived experience and generous volunteering, Louise reminds us of the importance of building community and connection. We are incredibly grateful to have her as one of the many hearts behind the hope at EDFA.

EDFA’s Men’s Support Group is open to any carer identifying as male, including dads, partners, siblings, and friends, who are supporting a loved one with an eating disorder. The group is held every two months in the evenings, providing a safe space to connect, share experiences, and gain support from other males who understand. 

EDFA’s Fill The Gap counselling service offer free, one-on-one online counselling to support carers in navigating the challenges of caring for a loved one with an eating disorder or disordered eating concerns.

Please contact Administrative Assistant, Bailey Wightman, on 03 9125 5670 or email counselling@edfa.org.au if you need support accessing the service. 

About Eating Disorders Families Australia 

Eating Disorders Families Australia (EDFA) is the only national organisation solely for carers and families of those with an eating disorder. EDFA provides supportEDucation, advocacy, and FREE online counselling services and annual membership. EDFA has a private Facebook forum, providing a safe place for eating disorder carers and family members to share experiences, seek advice and assistance, and find hope.